Introduction

Do you recall a time where all office desks were full of huge phones that have buttons and wires? These are fast passing days. In the modern day, a change towards softphones is underway in most businesses with softphone being a phone application in the form of software on your computer, smartphone or tablet.

Yet, why are a lot of companies changing? It is so clear: twistable, low-cost, and up-to-date capabilities to which softphones are usable in contrast to traditional phones cannot be compared.

Now, what are the best benefits of softphones as compared to hardware phones?

1. Lower Costs

You have to purchase the hardware phone,installation and maintain the phone. Softphones conversely are merely applications which you install in your already existing devices.

Benefits:

No initial outlay on hardware.

Upgrades that would be cheaper, simple updates to the software.

Cheaper rates of VoIP call usage than landline.

2. Anywhere, Anytime Work

The softphones can be used on a laptop, smartphone, and a tablet, which implies that you can make and receive business calls anywhere: at home, in the cafe, or even when at travel.

Perfect for:

Remote teams.

Salesmen on the move.

Companies that carry out business in more than one location.

3. The adVanced Offering unbeaten Features with no additional Hardware

Most softphones are configured with most features that the hardware phones are setting an additional fee that include:

4. Easy to Install, and Manage

Set up the softphone is the same as downloading an app. You do not have to hire technicians to wire equipment and set complex systems.

E.g. when you recruit a new staff, he/she can be up and going to make calls the same day with simply a headset and an internet connection.

5. Improved Connection to Business Applications 

Softphones can be connected with current call management systems, helpdesk systems and software you may already have depending on your company. This implies that the information about customers may appear automatically in a call-saving time and enhancing the service.

6. Hassle Free scaling 

The purchase of additional hardware phones to add additional lines. Using softphones you can add and remove users instantly via your VoIP providers dashboard.

7. Eco-Friendly Option 

By using softphones, you can increase e-waste reduction since you will not need to purchase additional plastic devices with every new employee. You employ gadgets which you already possess.

Final Thoughts 

Migrating to softphones is more than a change of technology-it is a wise business decision. Softphones have all the features that the modern business needs such as cost-cutting, having sophisticated features, and remote work.

When your desire is to future-proof business communication then go soft.

Tags: Softphone Benefits, Cloud Telephony, Cost Effective Communication

Image Alt Tags: Eco-friendly workspace setup using softphones instead of desk phones