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Remember the days of dial tones and tangled phone cords? While landline phones were once the heart of every business and household, things have changed. Now, many people are asking: What is the best solution: keep my landline or go to VoIP? You...

You run a VoIP service, or maybe a call center business, and every time your clients make a call, they see someone else’s logo on the softphone. That’s lost branding opportunity. If you're serious about growth, it's time to ...

Truth be told, if your business is still handling heavy phone gear or grappling with ancient on-site phone system, you are most likely facing: High maintenance costs Limited flexibility No support for remote work Outdated features Soun...

Once your business is expanding and the number of customer calls is rising you need to consider a serious thought about your call center environment. Considering that it is one of the most common questions a business is asked, the question is: It ...

Once your business is expanding and the number of customer calls is rising you need to consider a serious thought about your call center environment. Considering that it is one of the most common questions a business is asked, the question is: It ...

VoIP calling software VoIP Free softphones can be a good place to test VoIP calling on your business. They are effortless to set up with free installation and sometimes their features are basic. However, when your team is expanding or you want to do ...

Anywhere and at any moment, the customers today require quick, engaging, and dependable assistance. That is where customer support cloud-based systems are. Providing uninterrupted phone, chat, email, and more service, cloud contact center platforms o...

The communication nowadays should be clear and predictable, and be able to reach the entire team; such things are needed in modern business to reduce the possible waiting time. That is where a VoIP conference bridge is your game changer. No bulky ...

Every business is unique—your communication tools should be too. That’s where custom softphone solutions come in. Whether you want to match your branding, add special features, or integrate with your CRM, softphone app customization gives...

Consider carrying out business calls without cumbersome desk telephones and cumbersome engineering. Sounds like it is a dream, does it? It is a reality courtesy of WebRTC in the cloud. No matter what size of business you are, a start up, a remote gro...