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WebRTC softphone interface for small business communication

 

08/Jul/2025

Introduction: The Modern Business Call, Reimagined

Small businesses are ditching expensive phone hardware and embracing smarter, leaner Smaller firms are shunning cumbersome phone hardware and opting to go leaner and smarter. In comes WebRTC softphones- internet communications used in browsers that enable people to have voice and video calls through the internet connection at crystal-clear quality. In 2025, WebRTC-based VoIP solution is an eye-opener to small businesses that want to streamline operations: reduce costs, increase flexibility, and grow.

There are however a lot available, how then do you choose the best one?

So, what are the best WebRTC softphones on the market dedicated to small business VoIP requirements, and what they are full of features?

Outline of the Blog:

1. The WebRTC Softphone- What Is It?

2. The Reason Why You Should Make Small Businesses Use WebRTC as VoIP

3. WebRTC Key Features in a Softphone

4. Top WebRTC Softphones for Small Business in 2025

Zoiper WebRTC

MicroSIP WebRTC

Bria Solo (WebRTC-ready)

Linphone Web

MizuDroid for WebRTC

5. The Best Way of Selecting the Best with Your Team

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1. What is WebRTC softphone?

A WebRTC softphone is a software (or web)-based phone that implements the Web Real-Time Communication (WebRTC) protocol in order to enable voice, video, and messaging--directly via a browser or on a mobile phone of any kind, no dedicated hardware required.

It perfectly fits the needs of remote teams, lean startups, and any small business that is willing to advance its communications.

 2. Reasons that Small Businesses should consider using WebRTC over VoIP

This is the reason behind the popularity of the WebRTC softphones among small businesses:

No hardware expense - you only require a headset and browser.

Secure & Encrypted- In-Built TLS and SRTP encryption.

 Simple integration- Connects on CRMs, helpdesk tool, or ERPs.

Tremendously scalable - Add or delete users within minutes.

Works anywhere – Ideal for remote or hybrid teams.

Are you a 3-person company or an establishment with 50 support staffs? WebRTC ensures VoIP communication will run amicably and will not cost you an arm and a leg.

3. Requirements in WebRTC Softphones

Your tool should have the following essentials before you select it:

HD voice & video calling

Call transfer & recording

Presence & status indicators

SIP compatibility

Third-party or CRM integration

Support of cross-platform (web/mobile) Spacial 3D support

End-to-end encryption

4. Top WebRTC Softphones for Small Business in 2025

1. Zoiper WebRTC

User-friendly interface

SIP as well as IAX supported Supports

Strong security protocols

Ideal for remote teams & mobile agents

2. MicroSIP WebRTC

Lightweight softphone

Excellent call quality

Minimal system usage

Perfect for lean startups

3. Bria Solo (WebRTC-Ready)

Designed for professionals

Comes with video calling, call recording

Mobile & desktop support

Can be integrated with existing VoIP setup

4. Linphone Web

Open-source & fully customizable

Great for developers & tech-savvy users

Excellent to developers and tech-savy people

Includes chat, voice, video

Supports all major platforms

 5. MizuDroid (WebRTC-Compatible)

Android app with WebRTC support

Works well with SIP providers

Strong NAT traversal & encryption

Great for mobile-first teams

5. Here is How to Select the Ideal WebRTCSoftphone to use in Your Team

Ask yourself:

Do I need browser-only calling or mobile access too?

Is security a priority for my business data?

Do I need CRM integration?

Will this scale as I grow?

Putting it all Together: Smarter VoIP Starts Here

WebRTC soft phones provide an effective and inexpensive means of small business enhancing communication without having to invest in cumbersome infrastructure. They are even more high-tech, safe, and available in 2025.

If you want flexibility, better customer engagement, and team collaboration—WebRTC-based VoIP solutions are a smart move.

Ready to switch? Start with one of the top WebRTC softphones listed above and experience the difference