Introduction

VoIP conferencing today is the domain of a busy digital age, where remote conferences are the norm, any team has workers worldwide, and the clients can be discussed via VoIP conferencing. Small businesses, like rich businesses, can differ considerably in terms of the reliability of voice over IP services provider that they select.

But that is a fact of life, the best systems can still fail. VoIP conferencing issues may affect your work speed due to poor sounding video, disconnected calls, etc. Good news? These issues have fairly easy solutions which you can implement in the short-term.

This guide will take you through the top 7 issues in VoIP conferencing and how to solve them quickly so that your meeting sessions can occur trouble-free each time.

1. Bad Sounding Audio

There is nothing worse than a robotic sounding choppiness in the voices of an important meeting.

The reason it occurs:

Low bandwidth internet

Broken headset/mic

Undesirable background noise interference

Quick fix:

Stable speed can be achieved via a wireless internet connection.

Consider buying a noise-reduction headset.

Shut down applications that you do not need using bandwidth.

2. Dropped Calls

The flow of your meeting can be interrupted by disconnections of calls all of a sudden.

Reasons why it occurs:

Trouble internet connection

Problem on VoIP provider server

Quick fix:

Test your internet speed (at least 1 Mbps upload/ download per user).

You can call your VoIP provider to make sure that there is no outage.

3. One-Way Audio

You hear them, but they do not hear you-or vice versa.

The causes of it:

Wrong firewall or NAT configuration

Access to microphones denied

Quick fix:

Portal your VoIP application using firewall settings.

In your OS and conferencing app, make sure your microphone is okay.

4. Echo on Calls

It is professional to be distracted hearing your own voice back repeatedly.

The reasons why it happens:

Headset quality is bad

Feedback as a result of speaker phone use

Quick fix:

Avoid the use of speakerphone and use a headset.

Activate echo suppression on your VoIP preferences.

5. Lag or Delay

Any delay of few seconds can destroy real-time communication.

The reason why it occurs:

Latency high in networks

Intra call switching Long-distance routing of calls

Quick fix:

Connect to the closest location of VoIP server.

Restrict video so as to conserve bandwidth.

6. Background Noise

The meeting quality can be reduced by distracting sounds, such as typing, fan noise, traffic, etc.

The reasons it does so:

None of the noise suppression settings turned on

Quick fix:

There are built-in VoIP and noise reduction, such as Krisp.

Go off mute when not talking.

7. Video Faliasing

Collaboration is affected when face-to-face interaction and screen sharing are unable to carry out the work.

The reason why it happens:

Obsolete camera drivers

Prohibition to use camera by VoIP app

Quick fix:

Make updates on your webcam drivers.

Set camera permissions on your operating system and app.

Final Thoughts

VoIP conferencing revolutionizes the way we currently communicate, however, inconsistencies are expected once in a while. It is important to understand how to troubleshoot VoIP problems with the least possible amount of time in order to ensure that meetings remain positive and trouble free.

In case you continue to happen to have leeways even after the hook-ups, you should consider switching to another better VoIP service provider that has good infrastructure and dedicated support.