The world is going digital and conventional phone lines are becoming a thing of the past, and VoIP (Voice over Internet Protocol) is the talk of the town. Being a small-scale enterprise owner who is looking to scale back on expenses or a telecommuter in desperate need of a bridge to solid communication, then the name of the game that you might be looking about is VoIP.

However, as you consider moving away your old landline, let us have a look at how the VoIP works, what it has to offer, and what you should understand before you think of the switch.

What is VoIP and How Does It Work?

VoIP gives you access to voice call through the internet rather than the ordinary (or analog) phone line. It turns your voice into a digital packet, transmits it on the internet and finally, to the recipient, there is no copper wire involved.

Key VoIP Terms You Should Know:

IP Phone / SIP Phone – Special phones designed to work with VoIP.

VoIP Adapter This allows your old analog phone to be used with VoIP.

Softphone- It is a program that turns your laptop or mobile phone into a phone.

Hosted PBX Hosted system with enterprise.

Such Advantages of Moving to VoIP

Considering going to VoIP? These are the benefits you receive:

Lower Expenses- there are no long-distance charges and cheaper hardware.

Scalability Add or drop users as your business expands.

Full-featured Systems Request voice messages to be sent to your email, forward calls, use IVR menu systems.

Remote Accessibility – Take and make calls from anywhere with internet.

Advanced Security Features – Many providers offer encrypted calls and call recording logs.

Factors to Bear in Mind before Converting to VoIP

So, before wading into VoIP have you asked yourself:

Is your internet powerful enough?

The connection to the high-speed internet should be stable.

 What are the equipments you require?

Depending on the software used, a VoIP phone, VoIP adapter or softphone app (headset) may be necessary.

Can your business handle change?

It will require some training, at least, in case you are making a transition to analog systems.

What is the security level of your provider?

Search data encryption, firewall compatibility and anti-spam filters.

Best Features to Look for in a VoIP Service

When choosing a provider, look for:

Unlimited calling plans

Call forwarding & call waiting

Mobile app integration

Call recording and analytics

Auto-attendant / IVR

Voicemail to email transcription

So, Is VoIP a suitable choice?

VoIP can be an endless upgrade to the traditional phone lines because it is flexible, more affordable, and has more features. So, when considering how you can make the right choice of an upgrade this new year, then the introduction of VoIP is the way to go. It is not even about saving money, it is about more intelligent communication.

If you own a small business or simply don t like paying huge phone charges at home VoIP technology may change the manner in which you communicate.

Pro Tip: Use free trial or demo and evaluate the quality of service before entering into the obligation to the long-term commitment.

Want to migrate to VoIP?

Start comparing top VoIP providers and find the perfect fit for your needs!
Don’t stay stuck in the past — future-proof your phone system today.