White Label Call Center Software That Works For You

If you’re involved in VoIP, MSP or telecom, the right call center solution can greatly improve your success. What if you could give your users powerful ways to get support, using your own brand? For this reason, white label call center software is required.

What Exactly Is White Label Call Center Software?

You can present white label call center software as your own, as it comes fully built out of the box. It gives you the same call center capabilities as a big system and you can add your own logo, name and colors. You seem to do everything, even though the tough work is not really yours to do.

You can increase your business, offer better features and stay up-to-date in your market, all without coding new systems from the start.

The Reasons VoIP Resellers Love the BaseDollar Brand

When you sell VoIP services, offering a call center software with them makes your service more attractive. Your clients receive a whole communication system and you improve your earnings with an extra service.

With the software, your clients are able to oversee calls, follow issues clients bring up and help teams operate, with your brand always at the front.

A Call Center Solution with Your Brand in Mind

Having a branded call center gives your company a reputation and introduces your brand to more people. Each time your customer visits your site, your logo and your company name are the first thing they will see. Now, you’re viewed as more than a service company — you’re treated as a technology partner.

As a result, customers feel more committed to your brand and you can distinguish yourself from others.

Logging software works great for Help Desk needs as well.

Need to have a help desk available for your users? No problem. A lot of companies are offering white label call center services for help desks. This covers ticketing, live chat, IVR and different call

routing setups, through a single dashboard. It’s true: your new logo will look just as good sporting your brand’s colors and marks.

Final Thoughts

White label call center software is the best way to scale your business in VoIP or telecom, without spending a lot on development. You end up with a tool that gives your clients a good support system and you can sell it as your own.