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Business owner setting up WebRTC phone on laptop browser

 

27/Jun/2025

Small businesses in the current high-speed digitized environment require to have tools that are very strong without necessarily having to drain their bank accounts. WebRTC phones come in handy at that. They are cheap, simple to install and are ideal in making business calls on the internet- directly through your browser!

This guide will tell you with simple steps, written in plain English, how to set up a Webrtc phone for your small business whether it is a startup or a growing business.

Definition of WebRTC Phone

WebRTC is the abbreviation of Web Real-Time Communication. It is a technology that allows you to make voice and video calls right in your web browser without any software and hardware installation.

A WebRTC phone is merely a virtual phone and operates as such by using the technology to make and receive calls on the internet.

What Makes WebRTC the Best Option in Communication within Small Businesses?

WebRTC is a clever choice to communicate with small business due to some reasons:

Affordable- no extra hardware requirements, no desk phones are necessary

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Mobile enabled - It is accessible to work in any location with the use of a browser and internet connection

Safe calls- secure- they are encrypted

Scalable- You can add or delete users with ease as the business increases in size

Using a VoIP phone system to operate a small business is the new way with no complicated associations.

 

How to Set Up WebRTC Phone in Small Business Step by Step

And what are the steps to configure WebRTC phone? Follow this:

1. Select a WebRTC Service Providor

Seek out providers who provide:

Calling within WebRTC browsers that is secure

VoIP integration

User management is simple

Included among some prominent WebRTC softphone platforms are:

Voizcall

Linphone

Zoiper Web

Bria WebRTC

Pick a provider that offers SIP over WebRTC, which leaves more options toward flexibility and integrability.

2. Make a SIP Account

The WebRTC phone can be linked to a VoIP system, and in order to do such a linking, you will require a SIP (Session Initiation Protocol) account. Your provider will assist you to do this.

This number connects your WebRTC phone to the whatsapp chat index the public telephone system- you can make and take regular calls.

3. Download and set up Your WebRTC Softphone

Sign in to your provider and provide your SIP name and password:

SIP Username

SIP Password

SIP Server or Domain

When you log in, all you need is to start calling with your WebRTC phone.

4. Critical Testing

Try calling:

In-house staff members

Toll free numbers- to provide customer service

Mobile phones

Ensure quality voice calls and that there is no delay.

5. Safe Guard Your WebRTC Phone Configuration

Make sure you do not forget:

Apply HTTPS on all browser sessions

Deliver end to end encryption

Keep your software up to date

Changes your SIP accounts passwords to strong ones

Security plays a prime part in the communication of sensitive business.

The actual advantages of the small business teams

Using a WebRTC phone to support the small business, your employees will be able:

Call and receive calls on the fly

Be home or office based customer support

Cut overheads on normal telephone system expenses

Grow as your team grows and expand with the minimum of fuss

It is a go-ahead service to remote companies, startups, freelancers and every small business seeking flexibility and affordability.

Final Thoughts

It is just smart to set up a WebRTC phone, what is more, it is easy. In a few steps you will be able to empower your business with use of a powerful and flexible phone system anywhere you happen to be.

Provided that you are still puzzled about how to create the WebRTC phone system that yields high-quality results, it is time to study the selection of tools and providers to discover which of them fits your business most.

Looking to get more VoIP, cloud call, and business communication tools tips?