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24/Jul/2024

What Are the Key Features of Salesforce WebRTC Integration?

Envision orchestrating phone calls and video dialogues directly within Salesforce, harmonizing communication and amplifying customer delight. That's the marvel of WebRTC integrati...

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01/Jul/2024

Beyond Video Calls: Who Uses WebRTC Today?

WebRTC (Web Real-Time Communication) has become synonymous with video calls. But its potential stretches far beyond facilitating chats with friends and colleagues. This versatile tech...

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28/Jun/2024

Level up Support: Salesforce Service Cloud Voice Explained

In today's customer-centric world, providing exceptional support is paramount. But managing phone calls alongside other communication channels can lead to a fragmented experience ...

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26/Jun/2024

Free SIP Trunk Trial: Unleash Business Phone Power

Is your business phone system stuck in the past? Are you grappling with limited features, unreliable connections, and skyrocketing bills? It's time to ditch the outdated and embra...

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17/Jun/2024

Your Call Answered: How Does IVR Work?

Have you ever called a customer service line and been greeted by a seemingly endless automated menu? That's an Interactive Voice Response (IVR) system in action. While sometimes f...

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31/May/2024

WebRTC Software: Cost-Effective & Feature-Rich Communication

Imagine integrating seamless real-time communication features like video chat, voice calls, and data sharing directly into your web application. This is the power of WebRTC software, ...

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29/May/2024

Boost Sales & Service: Integrate 3CX & Salesforce

In today's competitive business landscape, seamless communication and efficient customer relationship management (CRM) are paramount. Integrating two ...

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17/May/2024

Click to Connect: WebRTC Phone Calls Made Easy

Gone are the days of endless app downloads and clunky interfaces for making phone calls. WebRTC (Web Real-Time Communication) is ushering in a new era of communication, allowing you t...

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15/May/2024

Unleash the Potential of IVR: Connect with Top Solution Providers

In today's fast-paced world, customer experience reigns supreme. But long wait times and confusing phone menus can leave callers frustrated and damage your brand reputation. This ...

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10/May/2024

IVR: The Secret Weapon for Efficient Customer Service

In the battle for customer loyalty, a smooth and efficient customer service experience is your kryptonite to frustration. But long hold times and confusing phone menus can quickly tur...

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