Blog

In 2025 security has become a priority. Since companies are taking their business activities online, including calls and customer information, the decision not to use a secure cloud service provider is no longer an option. It is necessary. And not...

Customer service is transforming and at a rapid pace. We are seeing an increased number of companies who are getting rid of the old traditional call centers and transitioning to the virtual call centers in 2025. Why? They are flexible, cost effective...

Customer service is transforming and at a rapid pace. We are seeing an increased number of companies who are getting rid of the old traditional call centers and transitioning to the virtual call centers in 2025. Why? They are flexible, cost effective...

If you're running a business, chances are you're already using some form of virtual phone system—or at least thinking about it. And that’s smart. But here’s the big question: should you stick with traditional softphones, or ...

If you're running a business, chances are you're already using some form of virtual phone system—or at least thinking about it. And that’s smart. But here’s the big question: should you stick with traditional softphones, or ...

Small businesses in the current high-speed digitized environment require to have tools that are very strong without necessarily having to drain their bank accounts. WebRTC phones come in handy at that. They are cheap, simple to install and are ideal ...

Due to the current pace of the digital world and in its environment, the good service is no longer really good to customers; they demand quick and personal services through all channels they utilize. It could be a phone call, a live chat, an email, o...

Do we need desks phones in 2025? It is a legitimate question really. A lot of corporations are moving towards the cloud infrastructure and mobile solutions as the communication evolves to being more digital and flexible. However, does it imply tha...

Do we need desks phones in 2025? It is a legitimate question really. A lot of corporations are moving towards the cloud infrastructure and mobile solutions as the communication evolves to being more digital and flexible. However, does it imply tha...

In the current brisk commercially run world, communication prevails. Conference calling is the tool that you need whether you are meeting remotely, you have a visitor meeting in client places, or you have a partner, providing venues worldwide. Howeve...