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14/Aug/2025

Advantages of Softphones Over Hardware Phones

Introduction Do you recall a time where all office desks were full of huge phones that have buttons and wires? These are fast passing days. In the modern day, a change towards softphones is underway in most businesses with softphone being a phone ...
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14/Aug/2025

VoIP Conferencing Security: Best Practices to Protect Your Calls

Introduction VoIP conferencing has enabled the communication in business to become quicker, less expensive, and more adjustable. Well, there is a catch with such great convenience\there is a lot of responsibility. When VoIP call security is weak, ...
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14/Aug/2025

The Hidden Cost Savings of Switching to a Cloud PBX Provider

Introduction when you think about cutting business costs, your phone system might not be the first thing that comes to mind. But here’s the truth — switching to a Cloud PBX provider can save your company far more than you expect. The sav...
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14/Aug/2025

Why Your VoIP Call Echoes and What You Can Do Right Now

Introduction You are involved in a crucial VoIP conference, with someone about a project and you suddenly hear your voice coming back at you. Annoying, right? That is call echo — one of the most typical problems in VoIP communications. The s...
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13/Aug/2025

Why Your WebRTC Softphone Connection Keeps Dropping (and How to Fix It)

We have all experienced this moment a few times; you are in the middle of an important VoIP call and all of a sudden, the speaker goes quiet or the connection goes dead. It is annoying, unprofessional and might mean you lose customers. When your c...
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13/Aug/2025

Can AI Transcription Make Your VoIP System Smarter?

In this busy world, no call is unimportant - particularly at a business level. But here is the reality that we cannot recall all things that are said in a meeting or a customer call. This is where AI-powered transcription for VoIP systems comes in. ...
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13/Aug/2025

Top 5 Features Users Want in a WebRTC Softphone

If you’ve ever wished you could make crystal-clear calls directly from your browser without downloading extra software, you’ve already imagined the power of a WebRTC softphone. In 2025, businesses and remote teams want more than just &...
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12/Aug/2025

Top 7 VoIP Conferencing Issues and How to Troubleshoot Them Fast

Introduction VoIP conferencing today is the domain of a busy digital age, where remote conferences are the norm, any team has workers worldwide, and the clients can be discussed via VoIP conferencing. Small businesses, like rich businesses, can di...
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12/Aug/2025

3 AI VoIP Innovations Every Contact Center Should Try Now

Introduction Contact centers nowadays are no longer only place about handling calls but provide swift, contextualized and seamless customer experiences. It is in this aspect that VoIP tools that are powered by AI are game changers. Bringing the ve...
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12/Aug/2025

10 Must-Know Features of the Best WebRTC Softphones in 2025

Introduction Communicating devices are innovative and one of the years likely to be large in WebRTC softphones is the year 2025. In the event you have ever wanted crystal clear calls, quick setup and no downloads, 2019 will bring your year. Web Re...
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