Blog

Why Deal with Crisp Calls and Desk Phones that are Clunky? When all your business calls sound like a gamble: crackling sounds, delays or, even worse, disconnects, you are not the only one. Old-school hardware and inconsistent connections can co...

Are you Still on Early 2000s Desk Phones? Your team is modern. Your customers are digital. And why are you still holding on to landline phone system which is still decades old? The old type of phones is cumbersome, expensive, and unable to mee...

Still Dropping Calls and Blaming the Internet? You’re on an important sales call—and the audio cuts out. The client sounds like a robot. You hear “Can you repeat that?” more than “Let’s close the deal.” ...

Is Your Support Team Still Chained to Desks and Landlines? The expectations of customers are increased. They need quick, customer friendly; 24x7 support, through chat, voice, email and social media. However, when your call center is tie bound t...

Why Let Someone Else Own Your Customer’s Screen? You’ve done the hard work—built a VoIP platform, onboarded clients, and provided stellar service. But when your users open the dialer, what do they see? Not your logo. Not your...

Are You Still Waiting on “Hello?” You would like to participate in an important business call, but your desktop application is frozen, your phone is dropping, or you are forced to spend time downloading a massive dialer in order to say...

Ever have the sense that your office desk is shrinking beneath a stack of gadgets? From your monitor to your keyboard, mouse, and that clunky old desk phone, sometimes it's like we're stuck in the last century. But guess what I'm about to...

Did you ever have a web video chat without downloading anything or installing an application, just by clicking once, calling took place? That is the capability of WebRTC. The name itself might make one think this is a rather technical concept but,...

Considering to upgrade your phone system? It can be a shrewd shift whether you have decided to switch to VoIP or upgrade your office infrastructure but changing PBX systems can be a tricky business without planning. And the thing is that in most c...

Have you ever imagined why an increasing number of companies (not to mention households) are opting to ditch their conventional telephone lines and move to internet-based telephony? Welcome to the world of VoIP there is no question the world of VoIP-...